What happens with my cruise booking if I test positive for COVID-19 before I sail?
In most cases, if you test positive for COVID-19 the cruise line will award you a Future Cruise Credit (FCC) so that you can reschedule your cruise. You will likely not be eligible for a full refund.
What do I need to give to the cruise line?
You may need proof of the positive test result administered by a verified third party or via medically supervised home test.
Who do I call for help?
If you or someone you are traveling with tests positive for COVID-19 prior to your cruise, call us as soon as possible! Your Travel Advisor can explain your options to you and help you rebook your next cruise.
If you have purchased insurance either through Leisurecare or the cruise line, please call the number listed on your insurance documents to determine whether you will be able to file a claim.
Get your choice of a FREE bonus offer when you book with CruisesOnly instead of booking directly with the cruise line. We give you our exclusive bonus offers, plus all qualifying cruise line offers, plus all of the cruise line loyalty program benefits. Book online or call 800-278-4737.