In an effort to serve you better, your booking will automatically be updated as outlined below, so you don’t have to call and spend any time waiting to be serviced. Please read carefully the important information below.
We have received the following information from Carnival Cruise line.
As the COVID-19 situation continues to evolve, we regret to inform our guests that Carnival Cruise Line is having to cancel the following sailings:
- All San Francisco sailings through 2020
- All Carnival Sunrise sailings through and including October 19, 2020
- All Carnival Legend sailings through and including October 30, 2020
- All Carnival Radiance sailings through and including November 1, 2020
- All Carnival Spirit Alaska, Hawaii, & Trans-Pacific sailings through and including October 6, 2020
- Carnival Breeze, Carnival Dream, Carnival Elation, Carnival Freedom, Carnival Horizon, Carnival Magic, Carnival Sensation, & Carnival Vista sailings through and including July 31, 2020
- All Other Ships sailings through and including September 30, 2020
We truly value our guests and appreciate your patience and understanding. To that end, we want to provide flexibility as you think about your future plans. Below are two options for guests whose cruise has been canceled to consider, including a bonus value offer. We look forward to welcoming you on board, when the time is right for you.
Carnival will honor this offer for any guests who were previously booked on these voyages and canceled their booking on or after March 6, 2020.
If you are booked on one of these sailings, please complete the Carnival Cancellation Preference Form– there is no need to call. Please note that due to the high volume of requests the normal processing time is 90 days from the time requested.
Regardless of the option you select, your taxes, fees and port expenses, Carnival Vacation Protection, pre-paid gratuities, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment.
If you purchased your own flights for getting to your cruise, we encourage you to contact your airline or travel agent about your options as the airlines are being flexible with change fees.