Many key cruise competitors have recently made the tough decision to suspend sailings further into spring 2021 and, unfortunately, we will also be following suit. We continue the planning and preparation necessary to ensure a healthy and safe return to service; however, we aren’t quite there yet and require a little extra time. Due to this, the decision has been made to extend our sailing suspension through April 30, 2021, inclusive of the following:
There are a couple of key exceptions to note:
- Transatlantic Sailing: Freedom of the Seas May 2, 2021
- Transatlantic Sailing: Ovation of the Seas May 7, 2021
- China Sailings: Spectrum of the Seas February 16-28, 2021
- Quantum of the Seas Singapore sailings are unimpacted and are excluded from this suspension announcement
Impacted guests confirmed can elect to 1) accept a Future Cruise Credit, 2) move to a future sailing with the new Lift & Shift option, or 3) request a refund:
- Option 1: 125% Future Cruise Credit: Your best value! You will receive a Future Cruise Credit for 125% of the amount paid, to be redeemed on-or-before April 30, 2022 to now sail by September 30, 2022. This is the option you will automatically receive if you don't take any action.
- Option 2: Lift & Shift: On or before January 26, 2021 you can opt to move your existing booking to a 2021 sailing – we’re happy to move you! You will keep the original pricing and/or promotion on the same itinerary, length, product, and stateroom category as your original sailing within 4 weeks (before or after) of the original sail date in 2021. Chat with us or call for more details.
- For example, If you are booked for the July 4th week of 2020 then you must book either the same 4th of July week or within 4 weeks before or after that week in 2021. (June 4th-Aug 4th 2021 week).
- Option 3: Refund: If you wish to decline the higher value 125% Future Cruise Credit and receive a lower value 100% refund of the cruise fare, you must request a refund by March 31, 2021. If you are requesting a refund please chat with us or call for more details. *Note: refunds take 90 days to process.