New Cancellation Policy & Future Cruise Credits
As with every aspect of the Crystal Experience, we want to ensure your total peace of mind when making travel plans with us. Given the current situation, we are offering temporary adjustments to our cancellation, reduced deposit and final payment policies to provide more flexibility for our guests. These adjustments may continue to evolve as more information becomes available.
No Money Down 30-Day Option
Book the Crystal Experience of your choice – Ocean, River, Yacht or Expedition – on voyages from 2021 through 2024 and enjoy a 30-day window to place your deposit.
A no-risk reduced deposit of 15% (normally 25%) is now due 30 days from booking. Available on all Crystal Experiences in 2021, 2022, 2023 & 2024,
Crystal Confidence 2.0 (Jan - April 2021) & Easy Book
Now extended through April 2021, Crystal Confidence 2.0 offers both relaxed cancellation terms and a final payment of 60 days prior to departure for all new and existing bookings. Easy Book grants a 100% refund if you need to cancel prior to standard cancellation schedules as admin fees are also waived.
- Final payment 60 days
- Cancellation Schedule
- Admin Fee - Waived
- 60-31 days - 25% penalty
- 30-8 days - 50% penalty
- 7 days or less - 100% penalty
New Reduced Deposit Policies on 2020 Voyages
Crystal’s new Easy Book offers a no-risk reduced deposit of just 15% (normally 25%) now due 30 days from booking on the all-inclusive, luxury cruise of your choice, granting a 100% refund of your deposit if you need to cancel prior to our standard cancellation schedules as admin fees are also waived. Available for all new bookings made by November 4, 2020 on any Crystal experience — by Ocean, River, Yacht or Expedition
New Final Payment Policy for Existing & New 2020 Bookings
Revised Early Full Payment Discount policy applies to select voyages. To qualify for 2.5% savings, cruise must be paid in full at
- 180 days prior to first date of service for departures effective May 2021 through December 2021
- 270 days prior to first date of service for all departures beginning January 2022 and beyond.
*Note: policy subject to change at any time