What if my sailing is cancelled? October 11, 2019 16:12 Updated If your cruise has been cancelled, CruisesOnly will notify you via email or phone and assist you with next steps. Related articles How will I know if my sailing is impacted? How will I know if there are changes my itinerary? What if there is a threat of a hurricane? How do I cancel my cruise? What is Onboard Credit (OBC)?