You can access your reservation via our Customer Self Service page, available here: My Cruise Reservation.
Once you are logged in, you will be able to:
- Review your booking confirmation to see your itinerary, payments made, next steps, any promotional offers received with your booking and more
- Change guest information for any booked travelers
- Make safe and secure payments
- The portal allows you to pay the full amount or portions at a time
- You can even use the online portal to make payments with a different credit card than you booked with as long as the name on the card matches one of the travelers in your party
- Add travel protection with Leisure Care Travel Protection
- Book shore excursions directly through us - there are a variety of options for each port
- Redeem any exclusive bonus offers associated with your booking
- View packing lists for the destination you are sailing to
- Request an invoice/confirmation
Chat with a live agent is available in My Cruise Reservation between the hours of 9 am - 10 pm EST, Monday-Friday and 9 am - 8 pm EST Saturday and Sunday.