Redeeming your rewards? Here’s what to expect—just remember, once you submit a redemption, it’s final and cannot be changed or refunded.
Onboard Credit
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If you’ve selected onboard credit, it will be added to your onboard spending account by the end of your first day on the ship
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You won’t see it or be able to use it until you’re onboard
Cash Back
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This will be refunded to the original credit card used for your reservation within 6-8 weeks after you travel
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In rare cases, if we can’t process the refund to your card, you may receive a check in the mail instead
Visa eGift Card
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Your eGift card will be emailed to the address on your CruisesOnly Rewards account within 1-2 weeks of redemption
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The email will come from rewards@cruisesonly.com—so be sure to check your spam/junk folder if you don’t see it
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Still missing it? Customer Service is happy to help!
Merchandise
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Expect your merchandise delivery in 5-7 business days
To sign up, just visit rewards.cruisesonly.com and start earning today!
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Set sail with CruisesOnly Rewards! Unlock exclusive member-only pricing and earn 10 points per $1 on every booking. Earn twice by stacking your savings with your cruise line loyalty status and perks! Redeem your rewards for cash on the same upcoming cruise. Let’s book your next adventure — and make it more rewarding! Join CruisesOnly Rewards for free today!
Book your dream vacation now or call us at 1-800-278-4737 to start earning.